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Livelink o Did online product evaluation and test while using the product ·
Documentum o I worked with the Documentum people as their internal contact (The project team members evaluated other products) After I left Nextera, I wrote a new Knowledge Management White Paper that can be found at http://www.insmkt.com/kmwhite.htm. I also: · Prepared a requirements document for the project · Prepared project reports · Held project meetings · Analyzed work processes for the entire company and made recommendations for Knowledge Management-based upgrades of company processes (The goal of the project was to upgrade business processes to make them knowledge management-accessible). I prepared a 128-page report on company work processes. Applications used: Livelink, MSWord, Excel, Visio, MS Project At a financial institution in Minneapolis, I worked as the documentation manager for the project: · Developed Object Oriented documentation procedures for the project · Developed Technical Audit procedures and a technical audit document for the project Applications used: MSWord, Excel, Visio, Powerpoint, MSProject · Have exposure to Rational Rose, Doc2Help, RoboHelp (I have used Doc2Help). · Wrote Application Development Methodology document for the company · Thoroughly studied and learned Object Oriented Software Development principles and the documentation requirements for software development projects using this methodology · Participated on a team whose goal was to create work processes for development of high level web sites – I also helped create the final process document At PACER International, I worked on a large number of proposals for telecommunication design and build projects upon which the company was bidding. I was active in developing proposal responses to RFP questions, maintaining client project lists and proof reading and editing final proposal documents. I developed much of the corporate literature explaining the company’s services and worked with Buterbaugh and Associates (an Eli Lilly subcontractor) on developing the corporate brochure. I also developed high-level Powerpoint presentations for client meetings, worked on product sheets, corporate capability documents and Powerpoint presentations, press releases and program managed the development of the corporate web site. Applications used: MSWord, Powerpoint, Excel, Access, Frontpage At UPS I worked with an AS/400, ACDs, PBXs and key systems. I installed 3 local area networks in Europe for the company. As the telecommunications manager, I was responsible for telecom budgets and equipment acquisitions. I was also the only manager there trained on SQL script writing. I was call center supervisor and manager and started the first telemarketing department at UPS. If you have additional questions, call me at 317-881-3826 Reference from Bo Warburton Bo@Warburton.com I worked closely with Bob as a co-worker on a variety of projects for over six months from autumn 1999 to spring 2000. I was the technical project manager on a major ($5+ million) project and Senior Business Architect on several minor engagements. His responsibilities included software documentation production and management; Web site copy preparation; software methodology process analysis; proposal development and preparation; and knowledge management analysis and system design. I found him to be an extraordinarily conscientious, results-oriented team player who was always very well-organized and dependable. His intellectual curiosity impressed me profoundly. It enabled him to grasp new concepts quickly and thoroughly. For example, he and I served on a team to refine our corporate methodology. Although he had not been previously trained in the subject matter at hand, he worked overtime to pick it up quickly, eventually making many helpful suggestions based on his experience in the publishing industry. He also proved himself an excellent listener and perceptive participant in the political context. (Our company) was a difficult place in those times, growing quickly and without a strong guiding force at the top. Still, Bob was able to focus on the job at hand and deliver real value to external and internal clients. I would be pleased to work with him again in any context and would hire him in a heartbeat.
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