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How to Do an Interview – and Pay your
Sponsor Back
According to Joyce Julius and Associates
(November 2004 Second Look Newsletter), the interview done by Dale Earnhardt,
Jr. on CBS’s 60 Minutes on September 29th netted his sponsor
Budweiser $345,000 of comparable value. This was accomplished because of the
show’s mainstream primetime audience and the public’s high level of interest in
this incredible superstar.
Needless to say, Little E is a hugely
popular property for Budweiser and his appeal is broad. But there are things he
did during the interview that can serve as lessons for all athletes that seek to
increase their value to their sponsors.
The first thing he did is make himself
available for the interview in the first place. Too many of us are sports
purists, preferring not to tarnish our images by being involved in the “crass”
commercial aspects of our sport. I’ve often said that this is an ideological
dead end that is disastrous for the athlete who needs the attention of both the
fan and the commercial world in order to earn the dollars necessary to compete.
Here are some other tips for interviews:
- If you can get advance
notice of the questions to be asked, you can plan your responses. Keep in
mind, you want to present yourself and your sponsor in the best possible light
and you want to avoid the inadvertent gaff that means looking bad and having
your sponsor look bad. Many interviewers would like nothing more than to make
their own careers by making you look like today’s “bad boy” of your sport.
- Convey confidence.
Show that you are confident about yourself and your abilities. Be
attentive to all questions and show that the most important thing right now is
doing a good interview. Don’t appear distracted over something outside of the
interview.
- Toward this purpose, always
be thinking about the best way to say anything you may have to say – have
scripts in your mind that you can use when asked specific questions such as
how you feel about competitors, when bad luck happens, when someone causes you
to crash, etc. You need to be ready to say “the right” thing so that you
don’t say the wrong thing and embarrass yourself.
- Understand the difference
between a closed question and an open question and use them as your cues. An
open question is designed to let you speak. It starts with “Tell me about…”
or “What do you think about…” while a close question is designed to get a
“Yes” or “No” response. It starts with “Do you…” or “Are you…” When an
interviewer starts asking closed questions, beware of being led into saying
something you don’t want to say. If you need to elaborate, ask for time to do
so. On the other hand, when answering an open question, make sure you give a
full answer.
- In either case, try to make
your answers brief and to the point. Don’t get too wordy or your answer will
be cut and the context lost, which means you might be misquoted. Speak
clearly, don’t slur your words or speak too fast to be understood. Don’t yell
or talk too loudly; be composed and in focus.
- Never jump to conclusions
when answering questions. This is where many athletes get into trouble. The
best characteristic of a quality mind is the refusal to make a statement of
opinion without any facts to back it up. Make sure you have understood the
question and answer the question; stay on topic.
- Always mention your sponsor
but do it within the context of the questions you are asked. Do everything
you can to get a sponsor logo on the television screen. Before the interview,
ask the interviewer if he can ask questions that might allow you to mention
your sponsor. In fact, have someone near you who has with them all the hats
and logos you might need to ensure your sponsors get on screen. But, have a
little class too. Don’t overdo it; make it look as natural as possible.
- Be a good role model.
Children are watching. Use proper and respectful language; never disparage
anyone, especially your fellow team members. Avoid showing anger or
disappointment. Be a good loser, if you lose, and always seek positive things
to say.
- Do your best to “look
good.” Your appearance and the way you dress are crucial to your image and
your sponsor’s image. There is nothing wrong with a little bit of a “bad boy”
personal image so long as it isn’t too bad or too negative – and make sure
your sponsor can use that image to promote his products (In other words, if
your sponsor is a men’s suit manufacturer, don’t try the “hip-hop look” unless
you want to lose your sponsor. Remember, racing is a family sport. Stay away
from the rebel without a clue image. If you must be challenging, challenge
while speaking good English and be a solid citizen.
- Avoid getting lured into
expressing an opinion about something that you know nothing about. This
mistake kills the careers of many celebrities. Your fans may really care
about the candidate you are voting for, but they would also respect your right
to keep it to yourself. If you do support a candidate and want your fans to
know about it, know the risk you are taking with your sponsor (even discuss it
in advance with them) and give a solid, principled, positive reason for your
position. Avoid emotional outbursts on important topics and never call anyone
a bad name. Keep in mind, the candidate you do not support may also be your
fan or, more importantly, they may use your sponsor’s product.
- If you have to criticize
your team, league or series, and this is not always a bad thing, do it with
respect and be well studied on your topic. Have a viable positive solution or
suggestion and make sure it is grounded in clear thinking and a respect for
the facts. Back up your criticism with facts, statistics and/or reputable
third-party references. And it is always best to go to the source of your
criticism first before you go to “the public.” The public wants to know what
is going on inside your team but present it with respect to all concerned.
- Thank the interviewer for
the opportunity to speak to the fans. And if you can, thank the fans also.
Keep in mind, above all else, as a
personality whose career involves being in front of the public; being “real”
need not mean being phony. It just means being yourself while avoiding stupid
mistakes. You don’t have to espouse ideas and causes in which you do not
believe, but you should remember that your goals are twofold: to win and to help
your sponsor win.
It is later than you think. Check out these
links to NCMC services and products:
http://www.insmkt.com/sponsorsearch.htm
Online Gambling Sponsorships
Tip: Online gambling and game sites are
looking for ways to increase hits and one way is through sponsorship. In fact,
many of them have huge dollars available for teams that can drive hits and
customers to their websites. Check with your series management to ensure that
their policies allow gambling sites to sponsor in the series. (NASCAR does not
allow any gambling organizations unless the sponsorship is done by a
hotel/casino) A good point is that there are literally hundreds of such sites,
all competing for the online gambler’s dollars. Bad point is that many are hard
to communicate with. I suspect that their main goal will be just hit generation
rather than hospitality, etc. So a sponsorship might require little in the way
of activation. But you can increase the value of the sponsorship and the price
if you offer some programs such as handing out free poker chips, free
memberships and, if the series allows, set up some computers at the track so
fans can use the free chips at the track.
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