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Five-Step Training Program for Call Centers by Robert Villegas,
Jr. - $25.95
Click Here to Order Proposal Process
Sample Document
- Adobe Reader and MSWord doc formats (both sent)
Proposal Process Sample Document by Robert Villegas,
Jr. - Secure Online Order Form $9.95
Click Here to Order Proposal Process
Sample Document
- Printed Hardcopy (8 1/2 X 11, GBC binding) $9.95 ea. plus $6.00 S&H Quantity
Click Here to Order Proposal Process
Sample Document
- MSWord format for unlimited printing and sent to you by email attachment $9.95 ea.
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Website Development Methodology by Robert Villegas,
Jr. - Secure Online Order Form $9.95
Click Here to Order
Website Development Methodology
- PDF (Adobe Acrobat) format for unlimited printing and sent to you by email attachment $9.95 ea.
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Knowledge Management White Paper - Secure Online Order Form Writer Robert Villegas - 19 Pages - email: villegas@insmkt.com
Instructions: Please indicate your format selection by clicking the radio button next to your choice.
You can order your copies in GBC (plastic) Binding format (printed hard copy),
PDF version by email file transfer or on CD-Rom.
If you'd like to call in your order, call 317-881-3826. To order by mail, print out this form and mail it along with your check to New Century Marketing Concepts 1243 Priority Place Indianapolis, IN 46227.
Click Here to Order - Knowledge Management White Paper Printed Hardcopy (8 1/2 X 11, GBC binding) $4.95 ea. plus $6.00 S&H Quantity
Click Here to Order - Knowledge Management White Paper PDF (Adobe Acrobat) format for unlimited printing and sent to you by email attachment $4.95 ea.
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Click Here to Order - Knowledge Management Toolkit - Practical Techniques for Building a Knowledge Management System by Amrit Tiwana. Includes book and cd-rom $64.99 & $6.00 S&H Quantity
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Click Here to Order - Knowledge Management Handbook
by Jay Liebowitz (Preface) $89.95 & $6.00 S&H Quantity
The Knowledge Management Handbook provides an essential reference, integrating perspectives from researchers and practitioners with many prominent individuals and organizations contributing to the work. It outlines a sound foundation
of the methodologies, techniques, and practices in the field. Advanced topics include knowledge discovery, data warehousing, data mining, web-based technology and intelligent agents.
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